Hi,
I have a Payonner account with an EU payment service option.
This means that I now have 2 balances in my Payoneer account - one in Euros, and one in Dollars (prepaid card).
Can I use my Payoneer debit card to withdraw from the EUR balance at atm machines?
Hi, this is a good question.
The EU balance can be available on a EU currency debit card.
Should you need assistance in receiving the physical EU card, please contact our support team at:
https://payoneer.custhelp.com/
To order a card from your Payoneer account, from the drop-down menu at the top of the page, select the card balance for which you want to order a card and click on "Order Card". After entering your shipping address and confirming your account details, your card order will be processed and you will receive a confirmation email for the order. For the Euro and GBP cards please contact the support center if you have not received payments to that balance first.
You can make a direct withdraw to your local bank account.
Hello. When you receive a payment in Euro, it will first appear in your Euro balance. The funds will them automatically be available to you in your Euro card to use as you wish.
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